231 Erwin Road

My experiences as a Northern transplant down in Chapel Hill, NC, 2005. And now my experiences back up in NYC.

Monday, December 26, 2005

Sprint PCS Roaming

My Treo 650 Sprint PCS phone will frequently go into Roaming onto Verizon's network. Then I get the message from Verizon: "I'm sorry, we can't authenticate your phone..."

Sprint PCS told me to dial *2 and say "PRL update" but that doesn't work, it just takes me to a customer service rep. They left out that you need to press 1 first for the english branch.

These little things are what frustrate me. One this should be automatic, 2 I shouldn't have to waste time doing this, 3 it didn't work and they told me to wait 15min to speak with a technician.


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