Sprint PCS Roaming
My Treo 650 Sprint PCS phone will frequently go into Roaming onto Verizon's network. Then I get the message from Verizon: "I'm sorry, we can't authenticate your phone..."
Sprint PCS told me to dial *2 and say "PRL update" but that doesn't work, it just takes me to a customer service rep. They left out that you need to press 1 first for the english branch.
These little things are what frustrate me. One this should be automatic, 2 I shouldn't have to waste time doing this, 3 it didn't work and they told me to wait 15min to speak with a technician.
Sprint PCS told me to dial *2 and say "PRL update" but that doesn't work, it just takes me to a customer service rep. They left out that you need to press 1 first for the english branch.
These little things are what frustrate me. One this should be automatic, 2 I shouldn't have to waste time doing this, 3 it didn't work and they told me to wait 15min to speak with a technician.
posted by Vincent @ 14:54
1 Comments:
At 12/26/2005 11:03 PM,
Roonie said…
You should probably just switch to Verizon then.
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